Managing User Roles (Video)

Modified on Thu, Oct 10 at 4:04 PM

User Roles make assigning the same set of permissions to multiple users easy. Roles also control which Dashboard a user will see on their Dashboard report. 


User roles allow for three options:

  • Explicitly Allow - the user has this permission
  • Explicitly Deny - the user cannot have this permission
  • Or Manage at the User Level - a user may be granted this permission on their user record






Create a User Role

  1. Go to Setup > User Roles.
  2. Click Add Role.
  3. Enter a Name for the role.
  4. Assign an existing Dashboard.
  5. Grant rights as desired. See this article for more information on how user roles impact users and permission definitions.
    NOTE: Best practice is to explicitly disallow the Admin permission except on the Admin role.
  6. Click Save.


Update User Roles

  1. Go to Setup > User Roles.
  2. Click Edit.
  3. Adjust as desired. See this article for more information on how user roles impact users and permission definitions.
  4. Click Save.

Additional Information


Users Learning Path: Adding Users via import





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