Inactivate Users

Managing users is key to controlling user access to the data within Martus, and is one of the primary duties of Martus Admins.

User management is the responsibility of the Martus customer. After initial users for a new customer are added during implementation, Martus Solutions does not add, inactivate, or update users or user permissions at any time.

Martus users cannot be removed by Martus Admins. When a Martus user leaves your organization, the Martus Admin should inactivate the former user's login to Martus.

Note: Old/inactive users should not be reused to create a new user, as this may have unintended consequences in Martus.

Inactivating Users - Step by Step

1. Go to Setup > Users.
2. Click Edit next to the user that needs to be inactivated.
   • Uncheck Is Active.
   • Click Save.