Financial Edge NXT Integration Notes & Troubleshooting

Modified on Mon, Aug 26 at 2:59 PM

Chart of Accounts

For a standard Financial Edge NXT integration, the nightly chart of accounts sync builds account mappings in Martus that correspond to your Financial Edge NXT segmented accounts. While you may see the Account Mapping page in Martus, you should not need to adjust it from Martus.

Since the chart of accounts sync builds and maintains account mappings for most clients in Financial Edge NXT, it is important that your segmented accounts in Financial Edge NXT are correctly tied to all appropriate dimensions.

To confirm you have a standard Financial Edge NXT Integration:

Navigate to Setup > Account Mappings
Verify that you don't have the option to edit any account mappings or import an account mapping file.

Dim & Account Errors

If you receive an error in the Martus Updater like "Dims and Account are mapped to 00-00-00-5100 and 00-00-10-5100", you will need to update one or both accounts in Financial Edge NXT for the Martus Account Sync to correctly process them.

To remedy this:

View both accounts in Financial Edge NXT
Ensure that the combination of dimensions associated with each account is unique for every dimension used in Martus (Fund, Department, Segment, T-Code, etc).
From Martus - go to Dashboard > Updater
Click Account Sync
Ensure the task runs without error

Non-Standard Configuration

Note that in rare cases, Martus will use a non-standard configuration for Financial Edge NXT customers with legacy charts of accounts. In this case, the nightly account sync does not build your mappings. At the time of implementation, Martus Support will help you with initial setup and guide you on how to add new mappings. (To confirm that you have a non-standard configuration, navigate to Setup > Account mappings and confirm that you have the option to import account mappings.)

If you are using this non-standard configuration and get an error message on editing or importing account mappings, ensure that each account mapping has a unique combination of accounts and dimension items.